It’s a bit of a cliché in the world of customer service that “a happy customer will tell one person, an unhappy one will tell twelve.” I thought I’d bust that particular myth with a post on companies whose customer service has made me happy recently. MacWarehouse: I’ve recently had my second experience of dealing [...]

As you may know I’ve been self-employed as a freelance web designer for about 4 months now, and it’s going really well. The only major bugbear I’ve hit during that time is finding a business bank account that comes up to my expectations. Now, I don’t think my requirements are that major, what I’m looking [...]